Terms of Service

Last updated: January 2026

Welcome to First Aid Kit Australia. These Terms of Service ("Terms") govern your access to and use of the first-aid-kit.au website (the "Site") operated by First Aid Kit Australia ("we," "our," or "us"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

1. Acceptance of Terms

By accessing and using this Site, you accept and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting on the Site. Your continued use of the Site following any changes indicates your acceptance of the new Terms.

2. Use of the Site

You may use our Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• Attempt to gain unauthorised access to any portion of the Site or any systems or networks connected to the Site
• Use any robot, spider, or other automatic device to access the Site for any purpose
• Introduce any viruses, trojan horses, worms, or other malicious code
• Interfere with or disrupt the Site or servers or networks connected to the Site
• Reproduce, duplicate, copy, sell, or exploit any portion of the Site without our express written permission

3. Medical Disclaimer

In case of a medical emergency, call 000 (Triple Zero) immediately. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.

We do not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by First Aid Kit Australia is solely at your own risk.

4. Product Information and Affiliate Disclosure

First Aid Kit Australia is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.

As an Amazon Associate, we earn from qualifying purchases. This means if you click on a product link and make a purchase, we may receive a small commission at no extra cost to you.

While we strive to provide accurate and up-to-date product information, we cannot guarantee:

• The accuracy, completeness, or currentness of product descriptions, prices, or availability
• That products will meet your specific requirements
• That products are suitable for any particular purpose

Product prices and availability are subject to change. Please verify all information with the retailer before making a purchase.

5. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of First Aid Kit Australia or its content suppliers and is protected by Australian and international copyright laws.

You may not:

• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content from this Site without our prior written consent
• Use our trademarks or service marks without our prior written permission
• Use any content from this Site for commercial purposes without obtaining a licence from us

6. User Contributions

If you submit any content to our Site (such as comments, feedback, or suggestions), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that:

• You own or control all rights to the content you submit
• The content is accurate and not misleading
• The content does not violate these Terms or any applicable law
• The content does not infringe on any third party's rights

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by First Aid Kit Australia. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FIRST AID KIT AUSTRALIA, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Site
• Any conduct or content of any third party on the Site
• Any content obtained from the Site
• Unauthorised access, use, or alteration of your transmissions or content

10. Indemnification

You agree to defend, indemnify, and hold harmless First Aid Kit Australia and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect.

13. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: legal@first-aid-kit.au
• Contact Form: first-aid-kit.au/contact